What are your Tea Bag Sachets made of?
Our sachets are plastic free and commercially compostable and made of soilon which is a plant-based material. This material has been certified plastic-free and purchased from Japan. The sachets are held together with string and cotton and sealed using ultrasonic [no glue] and is also plant-based.
What is the outer wrap (black individually wrapped packaging) made of?
The current outer wrap is made with the standard foil barrier to protect freshness. By year end our entire line of packaging will be made of a plant-based home compostable material as we run through stock. Currently, Ginger Turmeric is the only flavor that has been converted to a home compostable plant-based material.
What’s the best way to prepare tea / botanicals?
The water you use is the first step to making a quality cuppa. Use filtered water please.
Boil at the required temperature for Black, Green [at 175] or Herbal.
Steep tea and remove sachet. Do not over-steep or leave the sachet in your cup/tea pot as this will cause a bitter flavor. Generally steep to taste. Never use boiling water to prep Green Tea or leave your sachet inside [a big no-no].
Where do you sell Bushwick Tea?
On our website and through cafes, corporate offices, restaurants and hotels.
Where can I compost in NYC?
How does shipping work?
All website retail customers are shipped using UPS Ground or USPS if you ordered a 15 count[post office]. Please make sure to enter your correct ship-to addresses at checkout. We ship all orders received by 1pm EST Monday through Friday on the same day. Please allow 1-5 business days to receive your order, and longer if it was a 15 count ordered and shipping through USPS (post office).
Do you take returns?
Please note we will ship what is ordered at checkout. If a customer received an item that doesn't match their online order at checkout, we will re-ship the correct item. We do not take order returns for health+safety reasons (this protects all consumers)
Do you sell loose leaf tea?
We sell loose leaf in a 4 oz and a 1 lb quantity.
Are your teas gluten/dairy/ free?
All Bushwick Tea items are free from ingredients containing gluten or dairy.
Do you offer wholesale/bulk pricing of your teas?
Yes. Kindly contact hello@bushwicktea.com and remember to provide a brief of your business and tea needs.